Yes, Payverge offers customized onboarding and operational training to get each merchant thoroughly familiar with managing their payment systems. Support encompasses step-by-step instructions for terminal setup, gateway setup, eCheck handling, and best practices for preventing fraud. Whether starting with payment processing or transitioning from another processor, our team makes the transition smooth, confident, and free from technical guesswork.
No need to manually batch your transactions with Payverge. Our platform batches automatically and settles at the end of each business day, allowing for speedy processing and funding the following business morning with no need for intervention from the merchant.
PCI is short for Payment Card Industry Data Security Standard (PCI DSS), an obligatory set of security standards that have been put in place to safeguard cardholder data. Any business handling credit or debit card data, or transmitting or storing it, must comply with PCI DSS. Payverge systems are PCI-DSS Level 1 fully certified, which means your transactions are secure to the highest standards as far as data security and prevention of fraudulent activity are concerned.
Payverge utilizes sophisticated fraud prevention tools and transaction monitoring to reduce the likelihood of chargebacks. In any dispute, our customer support team cooperates with merchants to collect documents and respond quickly to settle the dispute, to safeguard the interests of the merchant, and ensure customer satisfaction.
Whereas Payverge normally grants a standard 3-year merchant agreement, we also have month-by-month options available to support changing business needs. We aim to create long-term value without tying you down in restrictive contracts, with the flexibility to grow with confidence.
Payverge charges an annual PCI compliance service fee to fund infrastructure and services required to uphold data security standards mandated by the industry. This fee goes towards:
These efforts keep your payment environment strictly compliant, safe, and current with changing regulatory standards.
For qualified merchants, Payverge provides next-day funding, with funded transactions being deposited in the merchant's bank account within 24 hours. For other businesses, funding times can depend on your business type, risk category, or processing history. Newly onboarded or high-risk businesses can have a longer settlement period to comply and reduce risk.
There are two possible ways of connecting Payverge terminals:
The decision is subject to your business needs. Still, note that landline terminals need an exclusive telephone line to prevent interruption of payments due to busy signals or calls. Due to this, many merchants prefer terminals with an Internet connection since they support quicker transactions and an uninterrupted, more reliable experience of making payments.
If an eCheck transaction is not completed due to insufficient funds, closure of an account, or invalid account information, the payment will not go through, and no money will be deposited. Payverge may notify the merchant of the return, and there may be an additional return charge. Merchants are advised to have clear policies for handling failed payments, such as immediate customer notifications and backup payment arrangements, to ensure minimal interruption.
eCheck processing helps many businesses in various industries, particularly high-risk businesses, subscription services, and high-dollar businesses. Healthcare, legal professional services, educational establishments, and utility firms commonly use eCheck because they are cost-effective and reliable.
